Enhancing Care with Technology: Erwin Health Care Center’s Major Upgrades

At Erwin Health Care Center, our commitment to providing compassionate care is unwavering. As part of our dedication to continuous improvement, we’re thrilled to announce significant technology upgrades throughout our facility. Serving Unicoi, Carter, and Washington Counties, as well as Johnson City citizens, we strive to enhance the quality of life for all residents.

One of the most notable upgrades includes the implementation of new clinical and financial software, transitioning to Point Click Care. This advanced software streamlines operations, ensuring efficient management of resident records and financial transactions. With Point Click Care, we can better track and monitor resident care plans, medications, and billing processes, ultimately improving the overall quality of care.

In addition to software enhancements, we’ve invested in upgrading our computer systems and phone infrastructure. These upgrades not only improve communication within our facility but also enhance connectivity with external healthcare providers and families. By leveraging the latest technology, we can facilitate seamless communication and collaboration, leading to better outcomes for our residents.

To ensure optimal performance and support for our technology systems, we’ve partnered with Unbound Digital for managed IT services. Their expertise and proactive approach to IT management ensure that our systems remain secure, reliable, and efficient. With Unbound Digital overseeing our IT infrastructure, we can focus on what matters most – providing exceptional care to our residents.

These technology upgrades represent our ongoing commitment to innovation and excellence in long-term care. By embracing the latest advancements, we can continue to elevate the standard of care provided at Erwin Health Care Center. We’re excited about the positive impact these upgrades will have on our residents, staff, and community as a whole. Stay tuned for more updates as we strive to enhance the lives of those we serve through cutting-edge technology.